FREQUENTLY ASKED QUESTIONS

To place an order, select the products you want to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and billing information, and complete your purchase.

We accept major credit cards, PayPal, and other secure payment methods. You can see the list of accepted payment methods during the checkout process.

Delivery times vary depending on your location and the shipping method is chosen. Estimated delivery times will be displayed during checkout. We offer free international Shipping in 7 to 12 days Max 15 days.

You can check the status of your order by logging into your account dashboard. You will also receive email updates throughout the processing and shipping stages of your order.

We want you to be completely satisfied with your purchase, so we offer a 30-day return policy. If for any reason you are not satisfied with your purchase, please contact our customer service team for assistance.

You can contact customer support by emailing us at helpheatedjackets@gmail.com or through the contact form on our website. Our team will respond to your inquiry as soon as possible.

Yes, we take the security of your personal information very seriously. We use industry-standard encryption to protect your data and ensure your privacy.

Yes, we offer Free international shipping to many countries. Please note that shipping times vary depending on your location.

If you need to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to make changes to your order if it has already been shipped

Yes, we offer discounts and promotions from time to time. To stay up to date on our latest offers, sign up for our email newsletter and follow us on social media.

Yes, all of our products are guaranteed to be authentic. We source our products directly from reputable manufacturers and distributors to ensure quality and authenticity.

If you receive a damaged or defective product, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.

You can leave a product review by navigating to the product page and clicking on the “Reviews” tab. You can rate the product and leave a written review to help other